Improving Organizational Performance – Final

Improving Organizational Performance
Africa L. Graham
PSY/428
Phoenix University
December 1, 2014

Improving Organizational Performance Simulation
The performance of an organization is an important part of whether a company will succeed or fail. “Job performance represents behaviors employees engage in while at work that contribute to organizational goals” (Jex & Britt, 2008). In today’s business world, many organizations face adversities from employee moral to employee job satisfaction. Airdevils, Inc. based out of Salt Lake City, Utah is one of the many organizations looking to improve organizational performance. Airdevils provide stunt services to the motion picture industry, demonstration events, publicity stunts, and marketing campaigns. Celsey Evans started this aerial stunts company in 1995. The following year four colleagues joined her in this venture. Over the years the company staff rose to 115 and with the increase in staff, the company began to experience quality performance issues. With the help of Dream Teamworks CEO Peter Mallow, I will address the issues and provide solutions to improve the organizational performance.
Phase 1 and 2 – Decline in performance
Over the past two years, Celsey Evans has noticed a drop in the quality of performance at Airdevils and had attributed this decline to recruitment and the team dynamics. Having performed the Job Description Index (JDI) and Job in General (JIG) appraisals, the results indicated that job gratification amongst the employees was drastically low. The primary issues were that employees were not excited about the current stunts and routines that they were hired to perform. I recommend that the company begins by Offering Training in Other Stunts, Allow participation in Open Competitions and Improve Job Design. Since many of the employee’s blog comments were concerned with new routines, those having the opportunity to cross train in other stunt areas…